🛍️ Orders & Products
Q1. What kind of products does Sehat Soul offer?
We offer 100% natural and preservative-free wellness products such as health powders, organic mixes, and Ayurvedic foods made using traditional methods.
Q2. Are your products safe and natural?
Yes, all our products are made from high-quality natural ingredients without preservatives, artificial flavors, or chemicals.
Q3. How do I place an order?
Just browse our website, select your products, add them to your cart, and proceed to checkout. It’s simple and secure!
💳 Payments
Q4. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and popular wallets like Paytm, Google Pay, and PhonePe.
Q5. Is it safe to pay online on your website?
Absolutely! We use trusted and secure payment gateways to ensure your payment details are encrypted and protected.
🚚 Shipping
Q6. How long will my order take to arrive?
Orders are delivered within 3–7 business days depending on your location. You’ll receive tracking updates once shipped.
Q7. Do you charge for delivery?
Shipping is free on orders above ₹[insert amount]. For smaller orders, standard charges apply and will be shown at checkout.
Q8. Do you deliver outside India?
Currently, we deliver only within India. For international requests, feel free to contact us directly.
🔄 Returns & Refunds
Q9. Can I return a product?
We only accept returns for wrong, damaged, or expired products within 48 hours of delivery. Please read our Shipping & Returns Policy for details.
Q10. How will I get my refund?
Once the return is approved and received, we’ll process your refund to your original payment method within 5–7 business days.
